General
Detailed description of goods and/or services
Easyreg Online is a business that processes entries for races and events.
Payment options accepted
Payment may be made via Visa, or MasterCard or by bank transfer into the Easyreg Online bank account, the details of which will be provided on request.
Card acquiring and security
Card transactions will be acquired for Easyreg Online via PayGate (Pty) Ltd who are the
approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest
form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website.
Users may go towww.paygate.co.za to view their
security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Easyreg Online separately from card details which are entered by the
client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to
www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.
Transaction currency is South African Rand (ZAR).
Responsibility
Easyreg Online takes responsibility for all aspects relating to the transaction including sale of goods
and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Easyreg Online chooses as its domicilium
citandi et executandi for all purposes under this agreement, whether in respect of court process,
notice, or other documents or communication of whatsoever nature, 25 Constitution Hill, Central, Port Elizabeth.
Variation
Easyreg Online may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Easyreg Online (private company) based in South Africa trading as Easyreg and
with registration number 2011/006606/07 and T Kruger, D Guilietti, J Thomson (Director(s)).
Easyreg Online contact details
Company Physical Address: 25 Constitution Hill, Central, Port Elizabeth
Email: info@easyreg.co.za
Telephone: 0875512604
Refund Policy
Overview
The refund policy of any event registrations hosted by EasyReg Online are governed
by and stipulated in the specific term and conditions of that event. These terms and
conditions are made available, and require acknowledgment during the registration process.
If at any time you require further information on the refund policy or specific
terms and conditions, please email info@easyreg.co.za.
Events that do not stipulate a cancelation
or refund policy
If the specific
terms and conditions of an event do not stipulate a cancelation or refund policy,
it is then assumed that no cancelations or refunds will be accepted, and no refund of
entry fees or merchandise will be processed should a registrant no longer be able to attend the event.
Privacy Policy
Introduction
EasyReg
Online respects the personal privacy of all users of the EasyReg Online system.
We therefore take all of our obligations for processing personal information very seriously.
This Privacy
Policy governs the manner in which EasyReg treats your personal information collected
electronically when you use our website (www.easyreg.co.za). We respect your privacy
and your personal information and for this reason, we take all reasonable measures,
in accordance with this Privacy Policy, to protect your personal information and to
keep it confidential, even when you are no longer our customer.
We also voluntarily
subscribe to the principles, outlined in Section 51 of the Electronic Communications
and Transactions Act 2002 (“ECT Act”), which govern your right to having your personal
information kept private. The principles contained can be summarized as follows –
We will
only collect, disclose, collate, process and store (“use”) your personal
information with your express written permission unless legally required to do
so, and will only use such information for the lawful purpose for which it is
required.
We will
disclose in writing, the specific purpose for which we use, request and store
your personal information. We will also keep a record of that personal
information and the specific purpose for which we collect it.
We will
not use your personal information for any other purpose, other than that which
we disclosed to you, unless you give us your express written permission to do
so, or unless we are permitted to do so by law.
You
hereby provide us with your express written permission to use your personal
information, share certain of your personal information with an affiliate party
to analyze and combine your personal information for the purposes of compiling
a profile of you, and to send promotional material to you in the ordinary
course of our business of providing you with the services.
Promotional information and surveys
We
aspire to provide first class service to you which necessitates that we provide
you with information regarding new services or special offers. In each
instance, you will be provided an opportunity to opt out of such information
circulars. For more information, please send an email to info@easyreg.co.za.
SMS: You
hereby grant us permission to enter your cellular number onto our SMS database,
if supplied to us by you, for the purpose of promotional material. If you
require your number to be removed from this database you may address an email
to info@easyreg.co.za.
The meaning of Personal Information
Personal
information refers to information that identifies or relates specifically to
you, for example, your name, age and identity number, contact telephone numbers
(including mobile), e-mail and postal addresses and any information that you
provide by filling in forms on the website. In short, any information that we
know about you will be regarded as your personal information.
The manner in which Personal Information
is collected
To
process your order we may require personal information or when you register as
a customer. We may also collect personal information for competitions hosted on
the EasyReg website. In addition whenever you use this website, complete an
application form, contact us electronically, or use one of the services or
facilities offered by us or any affiliate party, we will collect your personal
information.
The reasons for collecting and using
Personal Information
In order
to make your use of this website and all products and services offered on this
website as successful and pleasurable as possible, it is necessary for us to
find out exactly what you need and want from us. The following are reasons why
we would collect your personal information –
- to identify you;
- in order for us
to process your instructions or requests, including but not limited to,
processing data relating to your credit/debit card and order details to
enable the fulfilment of your order;
- in order for us
to ensure that we meet your needs, we may collect and analyse your
personal information and combine all the information that we have about
you to compile a profile of you in order for us to personalise and tailor
our services to meet your specific needs;
- once we have
collected and analysed your personal information, we may send you
promotional material or details which we think may be of interest to you.
If any of this promotional information relates to products, promotions,
news or services of an affiliate party, and if you indicate that you would
like more details, we may inform the affiliate party to contact you
directly. We will however, only inform an affiliate party to contact you
directly if you have indicated that this is agreeable to you.
Your
privacy is important to us. We will therefore not sell, rent or provide your
personal information to unauthorised entities or other third parties, for their
independent use, without your consent.
If at
any stage, after you have given us your consent, you no longer wish us to use or
share your personal information with an affiliate party, you may at any stage
withdraw your consent.
Protection of your Personal
Information
We value
the information that you choose to provide us with and will therefore take
reasonable steps to protect your personal information from loss, misuse or
unauthorised alteration. The information we maintain concerning our customers
is stored in databases that have built-in safeguards to ensure the privacy and
confidentiality of that information.
When you
use the services or facilities provided by us, you may be given an access
number, user name, password and/or personal identification number (PIN). You
are responsible for maintaining the secrecy and confidentiality of your user
name, access card, password and/or personal identification number (“PIN”).
Correction of Personal Information
If you
ever want to update or correct any of your personal information held by us, kindly
contact us by emailing us at info@easyreg.co.za. Alternatively, you can update
and correct your information yourself by logging onto www.easyreg.co.za.
Deletion of Personal Information
If you ever want to delete any of your personal information held by us,
kindly contact us by emailing us at info@easyreg.co.za.
Personal Information held by or
disclosed by you to a third party
Because
we are not responsible for any representations or information or warranties or
content on any website of an affiliate party (including websites linked to this
website or websites facilitated by us), we do not exercise control over
affiliate parties’ privacy policies and you should refer to the privacy policy
of any such affiliate party to see how such party protects your privacy.
Cookies
You
agree that we shall be entitled to send “cookies” from this website to your
computer. We use the word “cookie” to refer to information that is sent from
this website to your hard drive, where it is saved and contains information to
personalise your experience on this website. In this way, the next time you use
this website we will know who you are and that you have visited this website
before.
Changes to this Privacy Policy
We
reserve the right, in our sole discretion to amend (including without
limitation, by the addition of new terms and conditions) this Privacy Policy
from time to time. You agree to review the Privacy Policy whenever you visit
this website for any such amendments. Save as expressly provided to the
contrary in this Privacy Policy, the amended version of the Privacy Policy
shall supersede and replace all previous versions thereof.
Disclaimer
We are
committed to protecting the security of your personal information. We use a
variety of security technologies and procedures to help protect your personal
information from unauthorised access and use. As effective as modern security
practices are, no physical or electronic security system is entirely secure. We
cannot guarantee the complete security of our database, nor can we guarantee
that information you supply will not be intercepted while being transmitted to
us over the Internet. Any transmission is at your own risk. In the event that
there is an interception of your personal information or unauthorised access or
use of our database, we will not be liable or responsible for any resulting
misuse of your personal information.
We have
no control over the contents of third party sites or resources which are linked
to the website and we accept no responsibility or liability for them or the
privacy practices they use or for any loss or damage that may arise from your
use of such websites or resources.
Applicable Laws
This
Privacy Policy will be governed by and construed and interpreted in accordance
with the laws of the Republic of South Africa. To the extent that a court has
jurisdiction over any dispute which may arise out of or in connection with this
Privacy Policy, we both submit to the jurisdiction of the High Court of South
Africa